Courses and Videos
On-demand content to build your Fullstory knowledge
Video
Account Administration
Understand the essentials of running your FullStory account
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Build a Product Analytics Dashboard
Build a dashboard to tell your product's story with quantitative and qualitative data.
Course
Customizing Fullstory
Discover how you can customize Fullstory with named elements, defined events, and watched elements.
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Fullstory 101
Take a tour of the Fullstory platform
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Fullstory 201
Apply Fullstory to your business' KPIs
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Fullstory for Account Management
Learn how to Account Managers use Fullstory
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Fullstory for Customer Support
Learn how Fullstory helps you solve tickets and identify bugs
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Fullstory for Engineers
Learn how Engineers use Fullstory
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Fullstory for Marketers
Learn how Marketers use Fullstory
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Fullstory for Product Managers
Learn how Product Managers use Fullstory
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Fullstory Quick Wins
Learn fast ways to immediately improve your web and mobile experience
NEW
Video
Get Started with Spaces
Learn how to create and organize spaces for maximum collaboration
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Integrations & APIs
Discover methods for integrating FullStory with your existing data and tools
Video
Key Segments and Metrics for eCommerce
Identify important segments and metrics that you should create and save in your FullStory account.
Video
New User Training (Funnels Focus)
This is the recording for the New User Training Webinar that took place on March 13th, 2024.
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New User Training (Heatmaps Focus)
This is the recording for the New User Training Webinar that took place on May 8th, 2024.
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New User Training (Metrics Focus)
This is the recording for the New User Training Webinar that took place on February 28th, 2024.
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Privacy in Fullstory
Learn about Fullstory's privacy capabilities and what it means to mask or exclude elements on your site.
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Private by Default
Walk through our most secure approach to customer data
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Product Analytics in Fullstory
Learn how and why Product Analytics is a cornerstone of behavioral analytics
Course
The Differences with Fullstory for Mobile Apps
Understand what is different with Fullstory Mobile Apps.
Course
Understanding the Digital Experience
Discover the importance of behavioral analytics and how Fullstory helps
Video
Using Conversions
Meet Fullstory's answer to all your funnel questions
Video
Using Dashboards
Visualize your digital experience data
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Using Defined Events
Teach FullStory to speak the language of your business
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Using Funnels
View and track completion rates and learn where users drop out of key workflows
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Using Metrics
Define and track important business KPIs
Video
Using Page Flow Cards
Page Flows allows you to analyze micro user journeys.
Video
Using Segments & Funnels Together
Discover how you can use funnels and segments together to perform cohort analysis for user journeys in Fullstory.