FullStory | Learn

Courses and Videos
On-demand content to build your FullStory knowledge
Account Administration
Video

Account Administration

Understand the essentials of running your FullStory account
Build a Product Analytics Dashboard
Video

Build a Product Analytics Dashboard

Build a dashboard to tell your product's story with quantitative and qualitative data.
Customizing FullStory
Course

Customizing FullStory

Discover how you can customize FullStory with named elements, defined events, and watched elements.
FullStory 101
Video

FullStory 101

Take a tour of the FullStory platform
FullStory 201
Video

FullStory 201

Apply FullStory to your business' KPIs
FullStory for Account Management
Video

FullStory for Account Management

Learn how to Account Managers use FullStory
FullStory for Customer Support
Video

FullStory for Customer Support

Learn how FullStory helps you solve tickets and identify bugs
FullStory for Engineers
Video

FullStory for Engineers

Learn how Engineers use FullStory
FullStory for Marketers
Video

FullStory for Marketers

Learn how Marketers use FullStory
FullStory for Product Managers
Video

FullStory for Product Managers

Learn how Product Managers use FullStory
FullStory Quick Wins
Video

FullStory Quick Wins

Learn fast ways to immediately improve your web and mobile experience
Fundamentals Certification Exam
Course

Fundamentals Certification Exam

Pass the exam to receive your FullStory Product Certification.
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Get Started with Spaces
Video

Get Started with Spaces

Learn how to create and organize spaces for maximum collaboration
Integrations & APIs
Course

Integrations & APIs

Discover methods for integrating FullStory with your existing data and tools
 Key Segments and Metrics for eCommerce
Video

Key Segments and Metrics for eCommerce

Identify important segments and metrics that you should create and save in your FullStory account.
New User Training (Funnels Focus)
Video

New User Training (Funnels Focus)

This is the recording for the New User Training Webinar that took place on March 13th, 2024.
New User Training (Heatmaps Focus)
Video

New User Training (Heatmaps Focus)

This is the recording for the New User Training Webinar that took place on March 27th, 2024.
New User Training (Metrics Focus)
Video

New User Training (Metrics Focus)

This is the recording for the New User Training Webinar that took place on February 28th, 2024.
Privacy in FullStory
Video

Privacy in FullStory

Learn about FullStory's privacy capabilities and what it means to mask or exclude elements on your site.
Private by Default
Video

Private by Default

Walk through our most secure approach to customer data
Product Analytics in FullStory
Course

Product Analytics in FullStory

Learn how and why Product Analytics is a cornerstone of DXI.
The Differences with FullStory for Mobile Apps
Course

The Differences with FullStory for Mobile Apps

Understand what is different with FullStory Mobile Apps.
Understanding the Digital Experience
Course

Understanding the Digital Experience

Discover the importance of digital experience analytics and how FullStory helps
Using Conversions
Video

Using Conversions

Meet FullStory's answer to all your funnel questions
Using Dashboards
Video

Using Dashboards

Visualize your digital experience data
Using Defined Events
Video

Using Defined Events

Teach FullStory to speak the language of your business
Using Funnels
Video

Using Funnels

View and track completion rates and learn where users drop out of key workflows
Using Metrics
Video

Using Metrics

Define and track important business KPIs
Using Page Flow Cards
Video

Using Page Flow Cards

Page Flows allows you to analyze micro user journeys.
Using Segments & Funnels Together
Video

Using Segments & Funnels Together

Discover how you can use funnels and segments together to perform cohort analysis for user journeys in FullStory.
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